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Client Support

If your need is urgent please call 1-888-785-8444. Calling will ensure we fully understand the issue and can attend to it in a timely manner.

If your need is not urgent, send us an email at and a ticket will be created automatically.

For self-guided help, feel free to visit our IT Resources for the latest IT tips, guidance and tutorials to stay secure and productive while working remotely.

You can also reach out to a technician via instant chat. Chat can be a good option if your problem is not urgent but you’d like quick answers regarding a technical issue or outstanding ticket.

Call or Chat with a Technician

Call 1-888-785-8444

Chat available 8:00am – 5:00pm MDT, Monday – Friday
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To request a login, contact us at:

Traditional ways to reach us.

Client IT Support: 1-888-785-8444
General Inquiries and Sales: 1-587-525-7600

Contact Order Desk

IT Resources

Support Best Practices

Try and remember when the problem first started. Was anything recently changed that might have contributed to the issue? If the problem has happened before and has now returned, try and provide the previous support ticket number. If possible, request to schedule a time that’s convenient for you if it’s not an urgent request. We will try and accommodate you if we can. As always, chat is a great option to reach our support technicians as it is fast, convenient and automatically generates a ticket number for you.