If your need is urgent please call 1-888-785-8444. Calling will ensure we fully understand the issue and can attend to it in a timely manner.
If your need is not urgent, send us an email at firstname.lastname@example.org and a ticket will be created automatically.
For self-guided help, feel free to visit our IT Resources for the latest IT tips, guidance and tutorials to stay secure and productive while working remotely.
You can also reach out to a technician via instant chat. Chat can be a good option if your problem is not urgent but you’d like quick answers regarding a technical issue or outstanding ticket.
Call or Chat with a Technician
Chat available 8:00am – 5:00pm MDT, Monday – Friday
Closed Weekends & Stat Holiday
Service Portal Login
To request a login, contact us at:
Traditional ways to reach us.
Client IT Support: 1-888-785-8444
General Inquiries and Sales: 1-587-525-7600
Support Best Practices
Try and remember when the problem first started. Was anything recently changed that might have contributed to the issue? If the problem has happened before and has now returned, try and provide the previous support ticket number. If possible, request to schedule a time that’s convenient for you if it’s not an urgent request. We will try and accommodate you if we can. As always, chat is a great option to reach our support technicians as it is fast, convenient and automatically generates a ticket number for you.